RETURNS
If the item isn’t right for you please let me know with 7 days of receipt and post it back to me, in the original condition and packaging, along with your name and address so I can identify the sale, within 14 days. The customer is responsible for paying for the return postage. I will action the refund via the payment method used within 2/3 days of receiving the goods. I cannot be held responsible for returned items that go missing in the post.
GIFT PURCHASES
If the item is for a gift and the recipient wants to return it outside the 14 day period please get in touch as I will usually be happy to exchange an item.
CUSTOM ORDERS
Items that have been made especially for you, to meet your requirements are not eligible for return or refund.
CANCELLING AN ORDER
I understand that sometimes you may change your mind so I’m happy to cancel and refund an order within 24hours, as long as I haven’t been super efficient and posted it already. The refund will be made using the same as the payment method.